Privacy Policy
At Surrogacy Matchmaker, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. We understand that the surrogacy journey is deeply personal, and we respect the trust you place in us by sharing your information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect both personal and non-personal information to help us better serve you and improve your experience on our platform. Personal information refers to any data that can identify you as an individual, such as your full name, email address, phone number, location, or any other details you voluntarily provide when you contact us, complete a form, or express interest in our services. We may also collect additional details about your surrogacy journey if you choose to share them with us for matching or consultation purposes.
In addition to personal information, we automatically collect non-personal data through tools like Google Analytics to understand how visitors use our website. This includes your IP address, browser type, device information, pages visited, time spent on the site, and general location. This information helps us analyze traffic patterns, improve site functionality, and create a more user-friendly experience for everyone.
How We Use Your Information
The information we collect is used to provide you with a personalized and seamless experience throughout your engagement with Surrogacy Matchmaker. We use your details to respond to inquiries, schedule consultations, and deliver information relevant to your surrogacy journey. Our goal is to ensure that you receive accurate, compassionate, and timely support from the moment you reach out to us.
We also use collected data to improve our website’s performance, enhance communication, and refine our services based on user feedback and interaction trends. If you have opted in, we may send you newsletters, updates, or educational materials related to surrogacy. You have the right to unsubscribe or opt out of these communications at any time. Your information will never be used for purposes unrelated to our mission of connecting and supporting intended parents and surrogates.
How We Protect Your Information
Protecting your personal data is one of our top priorities. We implement industry-standard security measures such as encrypted databases, secure servers, and restricted data access to ensure your information remains private and protected. Our internal systems are designed to prevent unauthorized access, loss, misuse, or alteration of any personal details you provide.
We also conduct regular reviews of our data protection practices to stay up-to-date with the latest security standards and comply with applicable privacy regulations. While no online platform can guarantee absolute security, we are committed to taking every reasonable step to safeguard your information and maintain your trust.
Sharing and Disclosure of Information
We deeply respect your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share certain data with trusted service providers or business partners who assist in our daily operations, such as website management, analytics, or communication tools. These partners are bound by confidentiality agreements and are only permitted to use your information for the specific purposes of supporting our services.
In rare circumstances, we may disclose your information when required by law, in response to a court order, or to protect our legal rights and ensure the safety of our clients and community. We will always limit the scope of any disclosure to what is legally necessary and maintain transparency whenever possible.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us recognize your preferences, remember your previous visits, and analyze how our website is being used so we can continue to improve it. The data collected through cookies is generally non-personal and used to measure engagement and optimize functionality.
You have the option to disable cookies through your browser settings at any time. However, please note that disabling cookies may limit certain features of the website and affect its performance or functionality.
Your Rights and Choices
You have full control over your personal information. You may request access to the data we hold about you, ask for corrections, or request that your information be deleted from our records. You may also withdraw your consent for marketing communications or data processing at any time.
If you wish to exercise any of these rights, please contact us at privacy@surrogacymatchmaker.com. We will respond to your request promptly and ensure that your preferences are respected in accordance with applicable privacy laws.
Third-Party Links
Our website may contain links to other websites for your convenience, such as partner organizations, resources, or references related to surrogacy. However, please note that once you leave our website, we are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party sites you visit to understand how they handle your information.
Updates to This Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes in our operations, legal requirements, or data protection practices. Any updates will be posted on this page with a new “Last Updated” date at the top. We encourage you to review this page periodically to stay informed about how we protect your personal data.
Contact Us
If you have any questions, concerns, or feedback about our Privacy Policy or how your information is handled, please don’t hesitate to reach out to us. You can contact our team by email at hello@thesurrogacymatchmaker.com or visit our website at www.thesurrogacymatchmaker.com.
At Surrogacy Matchmaker, we are honored to be part of your journey. Your trust means a lot to us, and we are fully committed to protecting your privacy with integrity, transparency, and care.